Our Luxury Retail Client is currently looking for a experienced e-commerce contract delivery manager to work on their current customer focused e-commerce system.
Role Purpose:
We are looking for a passionate Delivery Manager to join our multi-skilled, end-to-end development Account team. You will be supporting the My-Account facing Products with the aim to strengthen customers confidence and usage, you will be working within a dynamic and fast paced environment, partnering with Product Manager, Analyst, Quality teams and other delivery teams to support the ongoing roadmap,
Responsibilities:
· People
o Support the appropriate agile methodology, learning & improving frequently
o Foster an environment where the team understand the value of regular reviews and target continuous improvement
o Foster an enjoyable working environment
· Facilitation & Communication
o Facilitate activities that progress improvements and remove blockers, bringing people together, supporting alignment, and holding others to account for progress
o Review, Facilitate and align Agile ways of working ceremonies, processes, and practice to ensure effective support to delivery.
o Ensuring that efficient and effective communications are in place:
§ Indirectly by bringing the right people together and removing layers
§ Directly through proactive updates on team activities
· Delivery
o Work closely with the team's Product Manager to support the delivery of the team's Roadmap
o Track and forecast the team's delivery, entering data into, and using data from JIRA
o Providing regular progress updates and escalating problems where necessary
o Leveraging experience and knowledge of Agile and Lean principles to provide insights and support improvements
o Create and align the delivery plan, based on a prioritization model, technical dependencies, and team capacity, to achieve that you will work collaboratively with the Lead Product Owner, Product Manager, Other Delivery Manager, and the team.
Skills and Experience:
· Experience working with agile teams, including experience with SCRUM and Kanban
· Experience using JIRA or equivalent tools
· Experience in coaching cross functional teams
· Experience building empowered and self-organising teams
· Support recruitment activities when required
· Experience applying measures to support process improvement
· Experience demonstrating the value of delivery
· Strong communication and facilitation skills
· A good understanding of the software delivery lifecycle
· An understanding of modern software development practices and techniques (including Continuous Delivery, Continuous Integration, TDD, and BDD)
· An understanding of Agile (including Scaled Agile) and Lean principles
· An understanding of build/deployment activities
· An understanding of application infrastructure
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