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Technical IT Trainer

  • Location: London
  • Salary: Up to £550.00 per day per day
  • Job Type:Contract

Posted 13 days ago

  • Sector: Technology
  • Contact: Mark Stiles
  • Duration: 6 Months
  • Start Date: ASAP
  • Expiry Date: 04 September 2022
  • Job Ref: JN -082022-472707

Technical IT Trainer

£550-£600 per day Inside

6 Month contract

Remote/Welwyn Garden City

The Role:

My client is in the early stages of implementing an alert/incident management tool. As part of the first phase, they are spending time onboarding the teams and coaching them in using the tool effectively. They will shortly be moving to the next phase of implementation, which is a self-serve approach.

The purpose of this role is two-fold. Firstly, it is to create help guides for teams that are already onboarded, as a reference point for best practises and effective tool usage. Secondly is to create thorough, but clear and engaging onboarding material for the self-serve phase of rollout, and to hold workshops and drop-ins to support teams.

We need somebody who has the ability to take a complex, technical tool and translate this into usable material. Someone who can deliver these messages in an engaging way. Someone who can drive the onboarding, training and communication strategy.

Key Skills:

· Must be able to work in a technical area and deliver the training content not just in the UK but globally.

· Strong leadership and communication skills

· Self-motivated

· Must have trained users on It/Tech systems/tools before.

· There are 100 teams that need to be trained over 6 months, so someone who can provide workshops and document material.