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Account Specialist, Associte

  • Location: Orlando
  • £ Salary: £18 - £21.02 per hour per hour
  • Job Type:Contract

Posted 10 months ago

  • Sector: Oil & Gas, Power & Renewables
  • Contact: Lucia Mytlewska- McDonald
  • Duration: 7 months
  • Start Date: 25/04/2023
  • Expiry Date: 28 June 2023
  • Job Ref: JN -052023-479149

Description:

Under direct supervision, provides full account management support to business, commercial, industrial, national, and/or government customers. Handles customer requests and complaints and interfaces with vendor partners and management to resolve. Customer support and resolution includes high exposure, escalated calls such as executive level complaints, calls from media, attorneys, and or issues escalated to the Public Service Commission (PSC). Performs other customer support tasks such as claims processing and resolution, contractor invoices, enrollment, billing, fulfillment.

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