Head of Business Solutions, Credit Cards, London £150,000 Plus Extensive Benefits
My Rapidly Growing Credit Cards Client are looking for a Head of Business Solutions to lead the definition and execution of technology solutions in partnership with Internal / External delivery partners. The role is responsible for 3 core solutions areas:
1. Architecture (enterprise or high-level solutions architectures): setting the standards, principles as well as the technologies used to deliver technology solutions.
2. Technical solution design: defining and documenting solution designs for all internal and external product areas in their predefined domain areas (e.g. collections, acquisitions, etc..)
3. Business analysis (Agile and Waterfall)
This role will cover the following domain areas: End to end architecture, Core products (First Vision Credit Acc Mgmt), Acquisitions (Customer Journey / Decision Systems), Finance & Payments, Customer servicing & communications and Collections.
· Implement agreed strategic direction for business capability development, future growth, customer satisfaction and operational efficiency.
· Design and support the delivery of technology solutions across all technical domain areas through internal and external delivery partners
· Develop and maintain a target architectural road map for the enterprise. Ensure clear and wide communication of this target road map along with architectural decisions, plans, goals, and strategies.
· Oversee end-to-end integrated systems design to meet the company's strategic needs
· Deliver accurate and complete documentation of the company's technologies and architectures.
· Ensure the development and maintenance of current and planned state architectural blueprints
· Agree and manage exceptions to architectural standards
· Identify architectural risks and agree remediation plans
· Deliver architectural initiatives that drive revenue and improve efficiency in line with business strategy
· Ensure the solutions designs are as future-proof as possible. When a design decision is required, ensure that senior leadership have objective information to make an informed decision
· Ensure designs do not create risk exposure to the organisation or its clients and customers. If risks are inevitable, ensure documentation and acceptance by the relevant internal governance structures
· Lead a team of solutions architects, business and technical analysts and ensure they have all the tools and knowledge / skills vital for them to do their jobs effectively
Skills, Knowledge and Experience:
To qualify for this truly unique opportunity Head of Business Solutions must possess:
· Experience owning Credit Card Platforms Architecture End to end (Including First Vision or Equivalent e.g TS2)
· Consistent track record in delivering sophisticated enterprise-level technology solutions in a fast paced environment.
· Experience in leading teams made up of enterprise/solutions architects, business & technical analysts and driving performance.
· Extensive experience in working with Agile Development teams
· Strong Stakeholder Management Experience
This is a truly outstanding opportunity that offers successful Head of Business Solutions applicants unrivalled technical challenge, career progression and earnings potential.