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Head of Customer Experience

  • Location: London
  • Salary: Up to £65000.00 per annum per year
  • Job Type:Contract

Posted 29 days ago

  • Sector: Industry & Commerce
  • Contact: Emily Coombs
  • Duration: 18 Months
  • Start Date: ASAP
  • Expiry Date: 13 April 2021
  • Job Ref: JN -032021-457596

Head of Customer Experience - Digital Product Development

18 Month FTC - Hammersmith, London

Once Covid restrictions lift - 2 days per week in Hammersmith office, fully remote until then.

Amazing opportunity to work with a leading British Retailer who has been on a 3 year transformation of rapid growth. This is a fixed term contract to backfill the current Head of Customer Experience who will be seconded to another area of the business. It's also an opportunity to contribute to the continuing growth.

We are looking for somebody who is experienced in Digital Product Development and driving the Digital Roadmap. Somebody who is able to look at the design and trajectory of Digital & B2C and drive breaking Digital Change.

The role would be working with a small team and the Digital Trading Director. Any experience with SAP Hybris would be of benefit, Retail Fashion a plus too. Most importantly, somebody who is commercial, methodical structured and high organised.