3 months with view to extend
Up to £500/day inside IR35
- Telecoms industry experience with knowledge of VOIP services and network fault and performance management systems.
- Ability to work with Voice Engineering and Network Management teams to evaluate the effectiveness of existing voice KPIs/SLAs against voice assurance scenarios and define improvements to KPIs and process.
- Strong background providing gap analysis and process mapping/improvement
- Define the needs and build a business case of improvement for the product