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MI Analyst

  • Location: Glasgow
  • £ Salary: £28000.00 - £36000.00 per annum per year
  • Job Type:Permanent

Posted 9 months ago

  • Sector: Business Transformation
  • Contact: James Taylor
  • Start Date: ASAP
  • Expiry Date: 20 October 2022
  • Job Ref: JN -092022-473978

Hydrogen Group are currently looking to recruit a MI Analyst for their retail banking client. The role is a permanent position, and the candidate can have the option of working fully remote or a hybrid work pattern. The bank has offices in Glasgow and Newcastle. The company have an excellent benefits package with an excellent salary as well.

The bank is looking for a dynamic, ambitious and energetic individual who wants to develop a career in analytics.


· Harvesting data from source platforms using relevant code and maintaining query builds

· As a data steward, managing and administering aspects of the complaint applications

· Prepare packs for Leadership Teams and Board of Directors

· Identify opportunities and risks from data insights and share with relevant business functions

· Support complaint handling operations with performance reporting and Governance Team with key metrics

· Build regulatory returns for submission to the Financial Conduct Authority and support the provision of data between the bank and Financial Ombudsman Service

Key Skills Required

· A head for numbers as you'll use your superb numerical skills daily, this includes coding (like SQL)

· Insatiable curiosity with a logical mindset and approach to problem solving

· Familiar with financial or other data regulation, risk, governance and associated policy

· Good interpersonal skills, with the ability to build business relationships with colleagues throughout the bank

· Strong ability to convert complex data into meaningful insight that is understood

Nice to have (but not essential)

· Experience maintaining relations with technology teams, where collaborative support is needed

· Knowledge of Business Objects XI or other reporting application where ownership of query design, build and deployment is standard

· Proficient use of visualisation software like Power BI or similar

· Support Change & Delivery teams via Agile or Waterfall methodologies

· Experience in a complaints function or other operational environment