Hydrogen Group are currently looking to recruit a MI Analyst for their retail banking client. The role is a permanent position, and the candidate can have the option of working fully remote or a hybrid work pattern. The bank has offices in Glasgow and Newcastle. The company have an excellent benefits package with an excellent salary as well.
The bank is looking for a dynamic, ambitious and energetic individual who wants to develop a career in analytics.
Responsibilities
· Harvesting data from source platforms using relevant code and maintaining query builds
· As a data steward, managing and administering aspects of the complaint applications
· Prepare packs for Leadership Teams and Board of Directors
· Identify opportunities and risks from data insights and share with relevant business functions
· Support complaint handling operations with performance reporting and Governance Team with key metrics
· Build regulatory returns for submission to the Financial Conduct Authority and support the provision of data between the bank and Financial Ombudsman Service
Key Skills Required
· A head for numbers as you'll use your superb numerical skills daily, this includes coding (like SQL)
· Insatiable curiosity with a logical mindset and approach to problem solving
· Familiar with financial or other data regulation, risk, governance and associated policy
· Good interpersonal skills, with the ability to build business relationships with colleagues throughout the bank
· Strong ability to convert complex data into meaningful insight that is understood
Nice to have (but not essential)
· Experience maintaining relations with technology teams, where collaborative support is needed
· Knowledge of Business Objects XI or other reporting application where ownership of query design, build and deployment is standard
· Proficient use of visualisation software like Power BI or similar
· Support Change & Delivery teams via Agile or Waterfall methodologies
· Experience in a complaints function or other operational environment
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