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Operations Manager - TPA Manager - Pension Specialist - London

  • Location: London
  • Salary: £50000.00 - £80000.00 per annum + + bonus per year
  • Job Type:Permanent

Posted 28 days ago

  • Sector: Insurance
  • Contact: Phil May
  • Start Date: ASAP
  • Expiry Date: 14 April 2021
  • Job Ref: JN -012021-455940

Operations Manager - TPA Manager - Pension Specialist - London

My client, a pension specialist company, is looking for an experienced Third Party Administration Manager to join their growing operations team. The successful candidate will have recent pensions, insurance or reinsurance experience and a strong background in TPA management / operations management.


  • Manage performance of third party administrators - SLAs / KPIs, delivery against initiatives.
  • Deliver first-class member/policyholder service.
  • Perform operational reviews and audits of processes and calculations.
  • Compliance and complaints management.
  • Coordinate and implement key strategic initiatives.
  • Cost and budget management.
  • Efficiency drives - continuous improvement initiatives.
  • Client relationship management.

If this role could be of interest please submit your CV and I will be in touch to discuss.