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Product Manager - Mortgages

  • Location: London
  • Salary: Negotiable per year
  • Job Type:Permanent

Posted about 1 month ago

Role Overview

The Retail Financing Products and Services department is responsible for the ownership and development of retail financing products and services in the UK and ensuring that they are aligned to the Bank's strategic objectives across our target markets. The products under management include Regulated Mortgage Contracts and Individual Buy To Let Loans.

This role reports directly to the Head of Retail Financing Products and Services, but will be lead and supported on a daily basis by the Senior Product Owner.

As a Product Owner, you will be responsible for defining and building new products and services, as well as improving and maintaining existing ones. You'll get excited about the products and services which you'll bring to market to provide our Customers with appropriate solutions to their current needs and circumstances, as well as giving them a great customer experience with the Bank. You'll embrace the product vision, be an amazing story teller and have immense knowledge about lending products and their associated services.

This is a hybrid role, with the individual based out of the London Office. The successful candidate must also be prepared to travel occasionally in the UK as required. (i.e. - Branches or other head office sites - Manchester)

Key Responsibilities

  • Assisting in the pricing of the product suite by providing on-going analytical support to the Senior Product Owner for Mortgage pricing
  • Acting as an SME for regulated mortgages and/or buy to let loans in the UK
  • Writing and presenting papers to the Bank's Product Committee
  • Key in driving forward product design, development and delivery initiatives
  • Maintaining an existing portfolio of lending products across the product lifecycle
  • Writing, reviewing and maintaining product related processes as well as departmental procedures
  • Working collaboratively with key stakeholders, as well as building effective relationships with Compliance, Legal, Credit and the Branch network (including the Branch support teams)
  • Ensuring appropriate systems and controls are in place to maintain the product regulatory, operational and conduct risks within agreed risk tolerances. And where needed escalate and establish actions plans for emerging risks
  • Managing a closed unsecured consumer loan book to maturity, ensuring regulatory compliance is maintained
  • Providing competitor data and analysis of the lending market, both from a pricing and criteria perspective
  • Completing core responsibilities on-time whilst handling requests for unplanned or ad-hoc work
  • Working collaboratively with the wider team to ensure the best outcomes for our Customers and the Bank

Role Requirements:

  • CeMAP qualified (desirable)
  • Disciplined and structured with the ability to self-manage
  • Have at least 3+ years' experience in a product related role or similar
  • Excellent interpersonal/communication skills in both written and spoken English
  • A good understanding of Product Management within financial services, demonstrating knowledge of the complexity and scale of the regulatory environment
  • A proactive and pragmatic working style
  • An analytical mind-set with attention to detail and a methodical approach, together with good working knowledge of Word, Excel
  • An integral part of the job will be to interact proactively and confidently with other Bank stakeholders
  • You should have previous exposure to projects, working across teams to deliver complex requirements that contributed to a successful delivery