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Senior Support Engineer

  • Location: Melbourne
  • Salary: AU$800 - AU$850.00 per day per day
  • Job Type:Contract

Posted 10 days ago

  • Sector: Business Transformation
  • Contact: Euan Watters
  • Duration: 6 months
  • Start Date: ASAP
  • Expiry Date: 16 October 2022
  • Job Ref: JN -092022-473886

Senior Support Engineer - AWS - Level 2 Support - Melbourne

Senior Support Engineer - Digital Retail - Australia

Rate: $800- $850 per day

Duration: 6 months (view to extend)


The Support Engineer will provide technical level 2 support for our client's digital retail division and will work closely with Enterprise Services and service delivery teams to ensure the highest level of systems reliability and availability.

Experience Required:

· Support Engineer with 5+ years' experience within Enterprise clients

· Proficiency in the deployment, migration, management and operation on AWS

· Extensive experience providing Tier 1, Tier 2 and Tier 3 technical support

· Excellent stakeholder management and customer service qualities - experience in effectively dealing with customers during problem resolution and operating under pressure

· Experience with Continuous Deployment software (Amazon CodePipeline, BuildKite, GoCD)

· Knowledge of common API, web and application architectures and development methodologies.

· Desirable experienced in agile, lean, DevOps, and other best practice.

· Excellent in identifying and troubleshooting problems

Next Steps:

If this looks like a match, please submit a profile and we can arrange a time to discuss in more detail.