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Systems Engineer

  • Location: Edinburgh
  • Salary: Up to £580.00 per day per day
  • Job Type:Contract

Posted about 1 month ago

  • Sector: Technology
  • Contact: Mark Stiles
  • Duration: 6 Months
  • Start Date: ASAP
  • Expiry Date: 05 February 2023
  • Job Ref: JN -012023-476300

Role Title: Systems Engineer

6-month contract

£550 - £580 p/d Inside

Location: hybrid working, Livingston, 2 days in the office

The Role:

The main function of a Systems Engineer is to perform a wide variety of installation, configuration and upgrading of servers and related hardware and software in a LAN, WAN and stand-alone environment, providing investigation, diagnostic testing and repair/resolution of system, hardware, software and infrastructure that supports our Contact Centres.

Job Responsibilities:

  • Complete configuration, installation and support of equipment to the specifications of the business
  • Maintain software applications and operating systems through regular maintenance
  • Maintain configuration and support documentation
  • Maintain multi-site network operations, software applications, operating systems through regular maintenance
  • Troubleshoot malfunctions of hardware, software applications and security systems to resolve operational issues and restore services


  • MUST HAVE broad knowledge of Genesys Pure Engage and other contact centre related systems
  • Broad knowledge of IT Systems engineering
  • Experience with system capacity and planning, as well as functional configuration and audit
  • Experience with system planning and capacity tools and analyses