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UX Researcher - £600-650 a day inside - London/Remote

  • Location: London
  • Salary: Up to £650.00 per hour per hour
  • Job Type:Contract

Posted about 1 month ago

  • Sector: Technology
  • Contact: James Crocker
  • Expiry Date: 06 August 2022
  • Job Ref: JN -072022-471981

UX Researcher - £600-650 a day inside - London/Remote

We are working with a well-known retail business that has a need for a UX Researcher to join their team.


- Lead UX research for high-priority projects in the Online & Store team.

- Execute qualitative and quantitative UX research throughout the design and development lifecycle, from early strategic direction through post-release validation.

- Provide research, balancing the business and customer needs. Support project teams to define, influence, and drive the user experience vision for projects.

- Support the UX research manager to identify and prioritise research needs, avoiding duplication and aligning best practices. Help manage the UX research budget.

- Support UX designers to carry out their own research - defining the best practices and guidelines for them to use and then monitoring their insights and research output to maintain quality

- Work closely with the Product and Design teams to ensure research insights are incorporated. Support the Product and Design teams in establishing successful processes and ways of working.

- Develop relationships across the business to collate existing data and insights to inform product strategy and areas of opportunity

- Share research expertise and knowledge with others and encourage the wider team to actively participate in UX Research, improve organisational capability and challenge team thinking.

Key skills and experience:

- University degree of 2:1 or higher in human-computer interaction (HCI), a related field, or equivalent years of professional experience

- Expert-level knowledge in the field of UX research with at least 5 years experience of working as a UX researcher on digital products.

- Considerable knowledge and hands-on experience with a wide range of qualitative and quantitative research methods and techniques (such as usability testing, ethnography, contextual enquiry, creation of user-profiles personas, journey mapping, surveys, and competitor analysis).

- Strong track record of research results impacting product strategy and development.

- Experience in working in an agile product development environment and applying lean UX research methods.

- Excellent communication, presentation and interpersonal skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organisation.

- Ability to collaborate with a wide set of stakeholders including designers, product managers, developers and analysts.

- Experience in using and managing the use of online research tools e.g. unmoderated remote testing, and online surveys.

- Using software tools for both lab-based and remote user testing e.g., Optimal Workshop, Morae, Tobii, InVision. Experience in Usability / UX lab-based testing is desirable

Please apply if you are interested!

UX Researcher - £600-650 a day inside - London/Remote