Operation Manager

SGD Rate Industry Technology Location Singapore Term Thirteen months Type Contract Ref JN -052019-440104 Posted 96 days ago

Job Description

Coordinate among IT functional teams, vendors and cross departments to ensure smooth operation.

Monitor and drive team executions to meet SLAs and OLAs defined.

Observes day to day operation to identify gaps, propose and initiate improvements.

Provide guidance to technical execution team on proper process, work flow and communication on executions.

As escalation point and standby to manage incidents or ticket escalations from technical teams.

Partners with all levels of IT functional teams on resources or changes required to support new service or project executions and roll outs.

Assist to monitor and manage operation resources to ensure sufficient resource to support day to day activities.

Operation and management report, slide development and presentation.

Requirement :

More than 8 years of experience handling IT Infrastructure operations management in enterprise environment

More than 5 years leading a team of infrastructure operations in a global enterprise environment

Able to manage Windows server, AD, DNS, DHCP, SCCM, SCOM, VPN, Lync and Citrix Service-oriented, strong leadership and interpersonal skills and adaptable to a fast paced dynamic environment.

Professional certification in MCP/MSCE/MCSA/CCNA/ITILv3 are advantageous

Team player with good leadership, communication, interpersonal and coordination skills 

Hydrogen Group Pte Ltd EA Licence Number: 16S8140 EA Name: Claudia Tan EA Registration Number: R1103437 #LI-CT4

Claudia Tan Client Services Manager

"I am a Manager within the Hydrogen Technology practice"

+65 6597 5180 Get in touch

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