Salesforce Administrator

Our client is undertaking a major program of work involving multiple projects spanning a number of current industry-leading technologies, including Salesforce as a core component. They require an experienced Salesforce Administrator to join their team

AUD Rate 800 Industry Technology - Services Location Australia - Melbourne Term Six months Type Contract Ref JN -072020-451146 Posted 22 days ago

Job Description

Our client is undertaking a major program of work involving multiple projects spanning a number of current industry-leading technologies, including Salesforce as a core component. They require an experienced Salesforce Administrator to join their dynamic, fast-paced team.


Major responsibilities:

• Maintain and configure Health Cloud and Service Cloud applications

• Perform ongoing system administration including maintaining user roles, monitoring application storage, security settings, profiles, sharing rules, workflow rules and data integrity

• Collate, analyse and produce customised reports and dashboards as required in consultation business teams

• Troubleshoot identified Salesforce issues and work with external vendors to resolve them

• Install and configure 3rd party packages

• Raise support tickets with Salesforce

• Develop and maintain documentation on processes, policies, and configuration

• Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/users

• Maintain data integrity by doing regular checks and reviews of the data in the system

• Access level management, reporting, data management, training, release testing

• Be the contact for internal staff queries and escalations

• Working as part of a team (Business Analyst, Salesforce and CMS Developers) actively participate in prioritising and tracking system improvements via monthly sprints

• Attend daily stand ups to review and discuss system improvements with developers and other 3rd party vendors.

• Exhibit a strong understanding of the Salesforce platform, with the ability to build custom fields, workflows, custom views, and other content of intermediate complexity.


Key experience:

3 years’ experience within Salesforce eco-system

Certified Salesforce Admin ADM201 or ADM211 (will be a stand out)

Repeated experience in SCRUM/ AGILE methodologies

'Quality focused' approach, to develop, improve and implement streamlined processes

Ability to work in DevOps environment and configure and support CI/CD functions.

Excellent communication skills


Desirable experience:

Demonstrable experience in administration and configuration of Social Studio, Einstein Analytics and/or Health Cloud


Length of contract:12 months + 2 x 12 month extensions (3 year contract)


Rate: $750-800/day

#LI-EG1 #LI-96 #LI-DNI

Ed Garnsey Senior Manager

"I am a Manager within the Hydrogen Technology practice"

+61 (0)2 9152 8618 Get in touch

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