Customer Service Desk - German and Turkish Speaker

12 months initial contract, possible extension

GBP Rate Industry Business Services & Consultancy Location UK - England - Warwickshire Term Thirteen months Type Contract Ref JN -082019-442720 Posted 13 days ago

Job Description

Role: Service Desk Agent (German and Turkish speaking)

Location: Warwick with option to work from home after initial period

Rate: £12 per hour

Duration: 12 months initial contract, possible extension


  • Must have excellent language skills in German and Turkish
  • Receive and record support calls/ emails from end users
  • Update incident resolutions in the Ticketing tool.
  • Provide initial assessment on all support calls.
  • Escalate to appropriate supervisor when needed and monitor progress.
  • Follow-up with supervisor to support teams for timely completion of tasks.
  • Ability to work independently and in a team environment.
  • Ensuring responses and resolutions to all the incidents and service requests
#LI-SP1 #LI-41

Sean Parker Consultant

"I am a Consultant within the Hydrogen Tech Major Accounts practice"

+44 (0)20 7002 0315 Get in touch

Your skills match for this role is less than 25%. Are you sure you want to apply?

Please review your skills match above.

Log in to update your profile or find a more suitable role.

 

or