Administrative Aide
Irwindale, CA
Schedule:
Hybrid - Onsite Mondays/Tuesdays
Duration:
18-month Contract
Pay Rate:$19-21.50/hr (W2)
Our client is a major utility company serving Southern California. They are seeking an experienced Administrative Aide to support their Credit and Payment Services Organization in a hybrid role that requires strong organizational skills and the ability to coordinate across multiple departments.
Essential Functions and Responsibilities
- Provide support desk assistance across various areas including active, inactive, risk, and AMP desks
- Assist credit administrators with surety bonds, CDs, and Letters of Credit
- Manage bonds, oversee credit checks, and maintain the bills box
- Address payment reconciliation issues, including duplicate payment resolution
- Oversee requests through Credit Notify Inbox and emails from the CAPS organization
- Collaborate with the Revenue Protection team on dedicated project work
- Handle mailroom responsibilities and duties as assigned
- Answer routine inquiries and prepare standard correspondence
- Operate electronic mail and spreadsheet programs
- Maintain personal information systems databases
- Perform semi-automated administrative support tasks including meeting coordination
- Order supplies and set up offices/computer equipment for new hires
- Provide support to all departments in Credit and Payment Services as needed
Education and Experience
- High School degree and 1-2 years of office experience, OR
- Equivalent relevant experience
- Typically possesses one to two years experience performing administrative, secretarial, and clerical functions
Knowledge and Skills
- Broad knowledge of department policies, practices, and procedures
- General knowledge of personal computer software, on-line applications, office equipment, and filing systems
- Proficient in Microsoft Word, Excel, and Outlook and related software
- Ability to coordinate the schedule of multiple departments
- Typing speed of 50 wpm or higher
- Ability to work under general supervision
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