Job Title:
Collector
Location:
Houston, TX
Duration:
1 Year
Pay Range:$20 – $25 per hour
Job Summary
We are seeking a dedicated and detail-oriented Collections Specialist
to join our Credit Risk team. The ideal candidate will have a strong background in accounts receivable and collections, exceptional communication skills, and a passion for maintaining positive customer relationships while effectively managing outstanding balances.
Key Responsibilities
- Manage assigned accounts to ensure timely collection of outstanding payments.
- Contact customers via phone, email, and mail to collect overdue balances.
- Review and analyze aging reports to prioritize collection efforts.
- Negotiate payment plans and arrangements with customers experiencing financial difficulties.
- Document all communications and collection activities in company systems.
- Collaborate with internal teams (e.g., customer service, billing) to resolve billing discrepancies and disputes.
- Prepare and send follow-up correspondence, including demand letters and past-due notices.
- Recommend accounts for write-off or legal action when necessary.
- Monitor and report on the status of accounts receivable and collection progress.
- Contribute to the development and improvement of collection policies and procedures.
- Ensure compliance with internal policies and relevant regulations.
Qualifications
- Bachelor’s degree in Finance, Accounting, Business Administration, or related field (preferred).
- Proven experience in collections, accounts receivable, or related areas.
- Strong understanding of billing and collection procedures.
- Excellent communication, negotiation, and customer service skills.
- Proficient in Microsoft Office Suite (especially Excel); experience with accounting software preferred.
- Strong organizational and time management skills; ability to meet deadlines in a fast-paced environment.
- High attention to detail and problem-solving abilities.
- Familiarity with FDCPA and other relevant compliance requirements.
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