Customer Outreach and Communications Support (Juno Beach, FL)

Customer Outreach and Communications Support (Juno Beach, FL)

Contract Type:

Contractor

Location:

Juno Beach

Industry:

Utilities

Contact Name:

Fiona Miller

Contact Phone:

+44 (0)20 7002 0000

Date Published:

24-Mar-2026

Location: Juno Beach, FL (Onsite)

Contract Type: 12 months (W2)

Pay Rate:$16.98/hr

Schedule: Standard Office Hours



Position Summary

This contract role sits within the Energy Transmission division of a leading US-based energy and utilities company. The position is responsible for overseeing the development and execution of communication materials from the earliest stages of concept and development through to successful, on-time delivery, as measured by achievement of defined metrics. Employees in this role support business objectives for both internal and external communications.



Essential Functions and Responsibilities

  • Lead end-to-end development of communication materials from concept through final delivery
  • Manage the planning, creation, review, and distribution of internal and external communication content
  • Collaborate with cross-functional teams to gather information and translate business objectives into clear communication materials
  • Coordinate communication campaigns and initiatives to support company programs, projects, and announcements
  • Ensure all communications adhere to brand standards, corporate messaging guidelines, and regulatory requirements
  • Oversee project timelines to ensure communication deliverables are completed accurately and on schedule
  • Support leadership communications including announcements, briefings, and strategic updates
  • Coordinate with marketing, public relations, and operational teams to ensure consistent messaging across channels
  • Conduct audience analysis to tailor communications for maximum clarity and impact
  • Maintain documentation and records of communication plans, deliverables, and results
  • Review and edit communication materials to ensure quality, clarity, and consistency
  • Track and report on communication metrics to leadership and stakeholders
  • Continuously evaluate communication processes and recommend improvements to increase efficiency and effectiveness



Education / Experience

Required Qualifications

  • Four-year college degree required
  • Minimum 5 years of relevant work experience required



Knowledge / Skills

  • Strong written and verbal communication skills with the ability to tailor messaging for diverse audiences
  • Proficiency in Microsoft Office Suite, particularly Word, PowerPoint, and Outlook
  • Experience with content management systems and digital communication platforms
  • Ability to manage multiple projects simultaneously and meet tight deadlines
  • Strong editorial skills including proofreading, editing, and quality assurance
  • Strong organisational and project coordination skills
  • Familiarity with the energy or utilities sector is an advantage






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