RESPONSIBILITIES:
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Conduct outbound sales calls to a targeted list of healthcare professionals (HCPs) across the U.S., as provided by the Commercial Team, and position yourself as the primary brand representative.
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Maintain consistent communication with HCPs and their staff to ensure they remain informed about product updates and available Patient Support Programs.
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Send timely follow-up emails and/or faxes after each telephonic interaction with HCPs/prescribers.
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Meet or exceed defined sales targets.
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Accurately log contacts, sales calls, and relevant interactions in Veeva (CRM system).
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Manage and coordinate orders for Patient Support Materials for products as needed.
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Promote products in alignment with FDA-approved labeling, address product-related questions, and direct medical inquiries appropriately.
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Host virtual Lunch-and-Learn (LNL) sessions for key HCP targets.
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Attend local and national tradeshows as needed.
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Manage and report business expenses using Concur.
QUALIFICATIONS / REQUIREMENTS:
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Preferred experience in inside sales, telesales, contact centers, customer service, or the pharmaceutical/healthcare industry.
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Prior pharmaceutical sales experience is preferred, ideally within the gastroenterology space, or 3–5 years of B2B sales experience.
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Bachelor’s degree from an accredited four-year college or university is required.
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Willingness and ability to travel as needed.
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Highly self-motivated, goal-oriented, and accountable for performance.
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Must complete self-guided study, training, and certification testing; advancement is dependent on passing all required exams.
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Strong planning, organizational, and prioritization skills.
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Demonstrated ability to analyze market conditions, leverage territory data and team insights, and identify business opportunities to drive sales.
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Ability to rapidly acquire and apply disease state knowledge.
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Excellent communication and presentation skills across various platforms (phone, fax, email, virtual tools).
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Proven ability to build and maintain long-term relationships and provide value to customers.
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Proficient in Microsoft Office and experienced in CRM platforms like Veeva.
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Fast learner capable of handling high call volumes.
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Strong work ethic with a results-driven mindset and high professional standards.
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Able to work independently in a dynamic, fast-paced environment and adapt to varying HCP office protocols.
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Comfortable working remotely and managing responsibilities with minimal supervision.
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