Patient Registry Representative
Irvine, CA
Duration: 5-month contact
Schedule:
Standard Office Hours
Pay:$20-23.75/ph
Job Summary:
The Patient Registry Representative will be responsible for reviewing, processing, and managing patient identification data and related documentation. This role involves high-volume data entry, document verification, and strong collaboration with internal and external stakeholders. Full-time onsite work is required.
Job Responsibilities:
In this role, you will support the patient registry process for post-operative individuals. Key responsibilities include:
- Process up to 60 patient records per day with precision and efficiency.
- Gather missing information from external contacts, including hospitals and physician offices.
- Review incoming records to determine if cases require escalation to other departments.
- Perform peer verification of registry data.
- Organize, sort, and date-stamp incoming mail.
- Print and distribute patient identification cards.
- Address basic inquiries related to the patient registry.
- Contribute to process improvement initiatives as identified.
Essential Duties and Job Functions:
- Accurately input and verify patient data while maintaining confidentiality.
- Use Microsoft Office and basic Adobe tools for documentation management, including e-signatures, PDF creation, and redaction.
- Maintain consistent communication and provide exceptional customer service to internal and external contacts.
- Collaborate cross-functionally to ensure timely and compliant registry operations.
- Apply a keen attention to detail in reviewing physical and digital records for data accuracy and completeness.
Knowledge & Skills:
- Ability to type at least 55 WPM with a high degree of accuracy.
- Proficient in Microsoft Office Suite and basic Adobe tools.
- Familiarity with HIPAA, complaint-handling procedures, and general data protection principles.
- Strong problem-solving, interpersonal, and communication skills.
- Understanding of medical terminology is a plus.
- Ability to manage sensitive information with discretion.
- Comfortable working in a fast-paced, team-oriented environment.
Education & Experience:
- Associate’s Degree or equivalent work experience in a related field.
- 2–4 years of relevant experience in healthcare, customer service, or administrative roles.
- Previous experience with data entry and physical record analysis is highly desirable.
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