Business Process Analyst
Foster City, CA
Schedule:
Standard Hours
Duration:
6-Month Contract
Pay:$47–52/hr (W2)
Our client is a leading biotech company. They are seeking a hands-on Business Process Analyst to support clinical laboratory supply chain operations through coordination of material flow, shipment tracking, and resolution of supply issues. This onsite role focuses on ensuring materials are available to support operations by monitoring order status, expediting when needed, and partnering closely with cross-functional teams including Planning, Inventory, Logistics, Quality, and Finance. The role also supports cost-saving initiatives, maintains accurate material data, and ensures alignment with clinical laboratory procedures and CLIA/CAP standards.
Essential Functions and Responsibilities
- Support daily supply chain execution for ILS laboratory operations to ensure timely material availability
- Coordinate projects such as cost-saving initiatives with process owners and cross-functional stakeholders
- Collaborate with ILS Quality to support updates to supply chain and quality-related documentation
- Resolve purchasing, receiving, and invoice discrepancies with Accounts Payable and Receiving teams
- Maintain material master data and follow up with stakeholders to ensure change requests are completed on schedule in the ILS quality system
- Support ILS-specific material ordering activities as part of overall supply chain operations, monitoring order status and coordinating follow-up as needed
- Expedite open orders as needed by confirming order status, following up on delays, and escalating issues
- Monitor and track inbound patient samples, coordinating with suppliers, logistics partners, and internal teams to resolve delivery issues
- Communicate material status, delivery risks, and supply constraints to Planning, Inventory, and Operations teams
- Support day-to-day supply chain activities in alignment with clinical laboratory procedures and CLIA/CAP standards
- Perform other ILS supply chain tasks as needed
- Individual responsibilities may change based on business needs
Education and Experience
- 2–5 years of hands-on experience in supply chain, operations, or a related role
- Experience in material ordering, expediting, and shipment tracking activities
- Experience supporting cost-saving initiatives, material changes, or operational improvements
- Experience monitoring shipments and resolving supplier or delivery issues
Knowledge and Skills
Must Have:
- Experience with procurement and supply chain operations
- ERP/SAP system experience (or equivalent)
- Strong Excel skills, including formulas, lookups, pivot tables, conditional formatting, and data analysis
Nice to Have:
- Project management experience
- IATA or shipment management knowledge
- Familiarity with clinical laboratory environments; CLIA/CAP knowledge is a plus
- Basic understanding of programming or scripting
Core Competencies:
- Practical understanding of how planning, buying, inventory, and logistics functions work together
- Strong organizational skills with a focus on execution and follow-through
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