Integration Project Manager

Project Delivery & Governance

• Lead the end-to-end delivery of complex integration initiatives within a large, multi-workstream programme, from initiation through closure.

• Establish and maintain robust delivery governance, including project plans, RAID management, reporting, and controls aligned with programme standards.

• Own budgets, timelines, scope, and quality, proactively identifying and addressing risks and issues before they impact delivery.

• Define, manage, and track milestones, deliverables, and dependencies across multiple workstreams.

Integration & Change

• Deliver complex integrations across systems, teams, and operating models, ensuring alignment with overarching programme objectives.

• Partner closely with stakeholders across business, technology, and third-party delivery teams to coordinate integration activity and resolve cross-functional challenges.

• Support change and transition activity, ensuring operational readiness, go-live success, and effective handover into business-as-usual.

Stakeholder Management

• Build and sustain strong working relationships with senior stakeholders, sponsors, and delivery partners.

• Provide clear, confident, and concise updates to programme and senior leadership forums.

• Navigate ambiguity, competing priorities, and conflicting viewpoints, influencing stakeholders toward effective, timely decisions.

Programme Support

• Act as a senior, trusted delivery lead within the programme, contributing to continuous improvement of delivery approaches, tools, and standards.

• Support programme leadership with escalations, planning, and overall delivery oversight as required.

• Coach and support less-experienced project managers and team members where appropriate.

Hands-On Delivery

• Take a pragmatic, hands-on approach to delivery, stepping in to unblock issues, produce outputs, and progress work when needed.

• Operate comfortably at both strategic and detailed levels, switching seamlessly between senior-level oversight and hands-on execution.

• Proactively identify gaps, risks, and delivery challenges, taking ownership to resolve them rather than waiting for direction.

• Support teams directly by doing the work when required — including planning, documentation, coordination, and problem-solving — to maintain momentum.

• Carry out other duties as assigned to support successful programme delivery.

Must-Have Skills

• Extensive experience delivering large-scale, complex projects and integrations within a programme or portfolio environment.

• Proven ability to manage multiple workstreams, interdependencies, and senior stakeholders simultaneously.

• Strong experience operating within structured governance frameworks, producing high-quality reporting and controls.

• Experience working across business and technology teams, including third-party suppliers and delivery partners.

• Demonstrated success in fast-paced, high-change environments with significant delivery pressure.

• Expert-level project management capability, balancing detailed execution with strategic oversight.

• Strong risk, issue, and dependency management skills.

• Confident decision-maker with sound judgment around escalation and prioritisation.

• Experience using standard project management methodologies (Agile, Waterfall, or hybrid).

• Excellent communication skills, with the ability to tailor messaging to different audiences.

• Gravitas and credibility to engage effectively with senior leaders and programme sponsors.

• Collaborative, resilient, and solutions-focused approach.

• Strong bias toward action, ownership, and delivery.

• Willingness to roll up sleeves and contribute directly, particularly during critical delivery phases.

• Pragmatic mindset with a strong sense of accountability.

Nice-to-Have Skills

• Previous experience delivering integration programmes (system, organisational, or operational).

• Experience working within large-scale transformation or change initiatives.

• Professional project management certification (e.g., PRINCE2, PMP, MSP, SAFe, or equivalent).

• Experience operating in regulated or highly complex organisational environments.

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