Ro’s story: progressing into legal recruitment

Rowena To manages our Middle East Legal recruitment team, helping law firms and companies across the region find and attract the best lawyers from all over the world. Despite having a law degree, before joining Hydrogen she was a recruiter in the Construction industry, so we talked to her about how she made the transition into Legal, how it differs to her previous sector and what she thinks it takes to be a successful Legal recruiter.

Why did you decide to make the move from Construction to Legal?


After I graduated in Law, I spoke to a rec2rec, who got me thinking about sales and recruitment, and without giving sectors much thought, I ended up in Construction, sourcing senior executives for the major house builders. I had a friend at Hydrogen who later told me about their successful Legal team and their great company incentives, and who thought I’d be a great fit – so I went for it!


Aside from my law degree, Legal was attractive because you get to spend more time consulting, getting to know candidates, and providing career advice due to the set career trajectory for most lawyers. At Hydrogen, we’re in the fortunate position to be able to service all our candidates’ career goals and motivations, whether they’re interested in a move in-house or internationally, as we have specific teams covering all these areas.

How difficult did you find the transition into the Legal market?


I thought that my law degree would help me, having a few contacts in the sector, but in all honesty my sales experience was more useful as it’s so transferable. You don’t need a technical knowledge of law to move into Legal, as there’s thorough product training at Hydrogen. A good sales background makes the transition so much easier.

What's the best thing about working in Legal?


The fee sizes! Our average fee size in Private Practice is now £22k, and the biggest perm fee is around £168k. You couldn’t get that level from most other professions. I also love the professionalism of our client base and the fact that they want to speak to you, because they have certain points in their career where they need to engage with recruiters. It gives us the opportunity to build long-term relationships from a very early stage in their career.

What is the average deal length in Legal recruitment?


Most perm candidates are on three months’ notice and then when you’re dealing with partners, you’re talking six months’ notice. So, it can take time to build up your network and a name, and it may take you longer, on average, to make your first placement. But there are always exceptions - Eóin in our Ireland team had his first acceptance within two weeks of working client-side!

What is the ratio of BD to resourcing?


When you start at Hydrogen, you focus on candidate generation because that’s the best way to learn about the market. Once you move onto a desk, our teams have warm accounts they can give you straight away, which is a huge selling point because you don’t have to go through mapping a market. I do the majority of my BD when I go to meetings, and then the rest of my quarter is very much candidate focused. I speak to clients 5-10 times a week on average, and the rest of the time will be email correspondence. In London, we attend briefings and events with clients who want to work with us, so it’s just a question of having the right candidates to bring to them.

What is the hardest thing about Legal recruitment?


It’s a really competitive field – there are lots of other experienced recruiters out there who specialise, so that’s challenging. Lawyers and partners are also on three or sometimes six to 12 month notice periods and the interview process itself can be between two and four rounds for associates and up to 15 rounds for partners so you need to have patience and the ability to keep up the momentum in a process even when there is sometime a long time lag.

What are the characteristics of a good recruiter in the Legal industry?


You need to genuinely have an interest in building long-term relationships with candidates as we engage with them a lot, prepping and debriefing, and meeting them face-to-face. We also look for people who aren’t afraid of the phone. It’s easy to hit 1,000 contacts at once on LinkedIn, but lawyers, who can be from a different background or very senior, want engagement with someone who knows their market and can talk confidently with them about it, so you need to be credible and assured enough to hold those conversations.


There’s a misconception that legal recruiters are all ex-lawyers. But in fact, the skills need to do our job are so different to that of a lawyer.

What are your top tips for someone considering a move into the Legal market?


  1. Research which Legal recruiter you want to work for, because they can have very different client bases and reputations. At Hydrogen, we work with City firms, Magic Circle firms, US firms and many of the top 20 UK firms, rather than high street, personal injury, claimant or criminal firms. We have also been around since 2001 and have a strong network and reputation.
  2. Invest time in learning about the practice areas and the major players in them because it helps you stand out from your competitors if you are able to fluently discuss the market, any big moves, changes or trends.
  3. Approach Legal with the same volume and enthusiasm as any other recruitment sector. Don’t think of it as different just because the fees are bigger, keep picking up the phone!
  4. Take advantage of meeting with people in person, you’ll learn so much more about the markets.

What is your best moment at Hydrogen so far?


I have been here a long time and have some amazing memories, such as the incentive trips we’ve been on - Las Vegas, Hvar and Tokyo. We’re lucky to have such a great team, systems and support and it’s been amazing seeing the people around me develop over time too.

26 Feb, 2024
​Our webinar 2025 and Beyond: Why Your Hiring, Learning, and Culture Need to Evolve brought together thought leaders Enrique Rubio (Hacking HR), Lisa Skinner Källström (Teamtailor), and Hydrogen Group’s Dean Jennings and Michelle Miller. The conversation explored strategies used to tackle the challenges of the future workforce, shift organisational cultures towards lasting partnerships, and ensure teams are equipped for the age of artificial intelligence. _ The Q&A box was brimming! Our webinar offered participants the chance to consult our HR experts on addressing shifts in the people and culture realm as we approach 2024 and beyond. Interesting questions were raised, and we compiled them all to seek and reached out to our experts to get some definitive answers. For a recap on the webinar, check out our blog Navigating the Future: Insights from our Webinar "2025 and Beyond"  So, here we are. Your questions - answered! - ​How can companies make people feel more secure in their jobs? Is it just a matter of increasing communication? Lisa suggested a shift towards a more sustainable approach. 'In recent years, we have seen many companies experience massive growth, and the need to get great talent onboard - hence offering extremely generous compensation packages. Unfortunately, many have now faced layoffs, and while the compensation and benefit strategies are not the sole reasons, I would like to propose a more sustainable approach for the future. [Increase benefits as the company grows, and as business results allow, we can increase pension levels or similar benefits – and discuss it internally! Open dialogue about results, investment choices, and their rationale fosters a sense of involvement among team members and signals the company's commitment to a sustainable direction.]' Dean echoed concerns about job security in today's volatile economy and advises, 'In today's uncertain economic climate, job security is a concern. However, by becoming indispensable and embracing tools like AI, individuals can enhance their value to employers, securing their positions for the future. Apart from using Chat GPT, what other tasks can be automated with AI? Lisa commented, ‘We’ve mentioned a few examples already, but I would look at all the systems your company allows you to use and question your suppliers on what features are or will be based on AI. For example, many applicant tracking systems allow the opportunity for AI to summarise CVs for an easy overview, generate interview questions and suggest more personalised replies to rejected candidates based on their CVs. Also, the opportunity for AI to transcribe an interview is an amazing tool which allows the interviewer to solely focus on listening and talking to a candidate as opposed to taking notes. As always, AI in these types of systems is not designed to make the decisions for a recruiter or business - but serve as an assistant to save time and work more efficiently.’ Dean added, ‘There are far too many to list. The AI directory https://aitoolsdirectory.com/ does a really good job of showcasing what does what and where you can find it.’ What is the impact of AI on employee engagement and how can HR teams use AI to promote engagement? Also, what precautions should professionals take when using AI? ​Dean offered his perspective by stating that ‘engagement and AI may seem contradictory, but there's a clear benefit when HR uses AI to streamline admin tasks, freeing up time for vital human interaction. Tools like Koios, for instance, offer Acoustic AI, helping HR understand team and individual personalities better, for more tailored approaches. Professionals must approach AI implementation carefully, ensuring ethical use to maintain trust and transparency in the workplace.’ How can we make sure our services stay personalised while using AI? Dean responded, ‘By leveraging AI to handle time-consuming tasks. The best thing about AI is that you get to choose what it does and what it doesn’t. If you feel strongly about human interaction to enable personalisation, you don’t have to let go of that – just embrace AI to make those interactions better. Get it to strip data in the background for you, or to type up your notes and actions as you have the conversations. The possibilities are endless, and they can be tailored to your needs.’ Within your businesses, have you experienced any resistance to the adoption of AI? How have you handled these objections? Dean responded, ‘A lot of the resistance I have seen has either been a fear of trying or a fear of being caught. There seems to be a negative connotation with AI, that if you get it to do something for you, are you cheating? The answer is a resounding no, you are working with the tools available to make yourself more productive for your organisation. Robot proof recruiter, if you haven’t read it, you should. Especially if you are a recruiter or if recruitment is part of your job role. I’ll spare you the details, but it is an amazing read that showcases the fact you can never take the people part out of recruitment - you’ll always be able to provide a better level of service than a robot (at least for now) and you need to focus on the parts of the process where human interaction is at its most vital and automate/utilise AI to get back time in your day to improve that social element of the process.’ Do you feel Employee Resource Groups will be on the rise with the future generation of workers? ​Dean replied, ‘A truly hybrid workplace cannot function effectively without the right technology in place. That doesn’t even need to be AI. For employees to feel a sense of belonging in a workplace, there should be a seamless experience that goes beyond just having teams up on 1 laptop in a room full of 30 people. Again, this will only advance with time ... my eutopia is to have my whole team (who are based in the UK + Thailand) sat around a virtual desk, on a beach with an interactive whiteboard we can utilise in real time via virtual and augmented reality. You may laugh now, but in the next couple of years, VR and AR tech will be the staple of hybrid working and teams coming together around the globe. This doesn’t take away from the in-person experience and nor do I think it should. It should be a tool that compliments real-time working solutions.’ How can we support older generation employees in the changing landscape? ​Dean offered his perspective, ‘AI is truly remarkable. It embodies the futuristic vision many of us had as children—computers and programs taking on tasks for us. For those uneasy about it, I believe it's a matter of not fully comprehending it or lacking the skills to use it effectively. AI has quietly become a part of the workplace, and many are still navigating its intricacies. The focus should be on empowering employees to leverage AI to enhance productivity and value to the organisation. Those who resist or fail to adapt won't be replaced by AI but by individuals who embrace change and view AI as a tool for greater contribution.’ How can we safeguard against the risk of AI stifling creativity in the workplace? ​Lisa said, ‘I would say the opposite, if we use AI for the more regular and routine tasks then we will have more time to use to be creative! For example, instead of spending hours on creating a presentation for an important project - let AI do this creating for you and spend the time on how you want to engage with your audience instead. Using ChatGPT to find easy tasks that I would previously have spent a lot of time on has been a big change in how I work and allows me find space in the day.’ Is there a regional divide across different parts of the world? Are Europeans more prone to appreciate safety/job security than Americans? Lisa commented, ‘My thoughts are that globally we have been through a lot in recent years, covid affected everyone regardless of location. After that, we had war in Europe for the first time in many years which had major effects on the economy, which I believe has made people appreciate job safety even more and value this in choosing their next employer. However, in some parts of Europe employees are still very protected by labour laws etc so I believe it is different from America where it is more common to have short notice period and less resistance from employers to terminate an employment.’ Expanding on the key themes discussed in our webinar, we're thrilled to introduce our Thrive Guide – a practical roadmap for building a thriving workplace. ​Within the Thrive Guide, discover actionable strategies to enhance employee engagement, foster diversity and inclusion, and implement flexible working models. Discover practical solutions to enhance workplace productivity and satisfaction. ​As our expert Dean Jennings emphasises, 'adapting to evolving workplace dynamics requires strategic initiatives.' This sentiment is echoed by other industry leaders in our webinar. In the Thrive Guide, these insights converge to offer practical solutions, providing a roadmap for organisations navigating change. ​Revolutionise your workplace. Download the Thrive Guide now!
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