Women in Law: Jacqueline Chan

Tamara Salem • 5 April 2023

Milbank LLP is a leading international law firm that provides top quality innovative legal services to clients around the world. Founded in New York over 150 years ago, Milbank has offices in Beijing, Frankfurt, Hong Kong, London, Los Angeles, Munich, São Paulo, Seoul, Singapore, Tokyo and Washington, DC.


Why did you decide to pursue a career in law?

My father is an excellent lawyer, and I grew up with an awareness of the legal fraternity around me. When started, like most young lawyers I thought my natural home would be that of litigation. However, my journey took a different turn after I found myself drawn to the world of cross-border finance. I realised that I love dealing with international deals and working on complex negotiations, so after joining Milbank’s Hong Kong office as an associate working on international corporate finance transactions, I never looked back! I continue to be extremely motivated by my chosen area of practice.


What are the top three words you’d use to describe the culture at Milbank?

I have been at Milbank for almost 21 years and I can safely say that there must be something unique at Milbank which has made me dedicate so much of my time here. I would describe the culture at Milbank to be People-Driven, Collaborative, and characterised by Excellence.


In your experience, what has been the most significant change for women in the legal field over the last 5 years?

There has been an increased focus on the promotion of women within the legal fraternity, and the language of the importance of gender diversity and representation is now common to all fields. We are now seeing a larger number of women leaders in international law firms and across practice areas, and it is now unusual to see all-male boards or even panels at conferences. Given that law schools are usually comprised of close to 50% women (and sometimes more), the increased participation and representation of women in high-profile leadership positions within law firms is something that is finally coming due.


How important is it to have other women visible at the management level?

I personally feel it is incredibly important to have women visible and represented at all levels of management. Having women in leadership positions provides positive role models for other women in the organisation, which can help to inspire and encourage more women to pursue leadership roles. Also, having women in management positions can help to ensure that the needs and perspectives of women are taken into consideration in decision-making processes. Hopefully, we will soon be at a stage when it will be uncomfortable and unusual to not have women present at all levels of management.


What difference have you seen in the way of working since COVID?

My work life pre-COVID times was characterised by a significant amount of travel. When COVID hit, life changed abruptly and I stayed home for around 18 months, which was the longest stretch of non-travel since I started work around 20 years ago.

During COVID, people adjusted to life without face-to-face meetings, and deal execution adjusted accordingly. Now that the world has adjusted to COVID, we are seeing things go back to pre-COVID practices, including a preference for face-to-face meetings. I do think that the way we work, including having time together with colleagues in the office, will largely return to pre-COVID practices, albeit with some flexibility given the increased tools for communication such as Zoom and the like.

What difference have you seen in the way of working since COVID?

I think it would be helpful to address unconscious bias in the workplace as unconscious bias can affect hiring and promotion decisions, and it is important to address this as much as possible. Active mentorship and sponsorship will be invaluable to help women and other diverse candidates advance their careers. I also believe that it would be beneficial for workplaces to be aware of the work-life balance challenges that women face, and provide conscious support to women who need it. Finally, it is important to implement diversity and inclusion initiatives and to set measurable goals which can be tracked and regularly updated to make sure that meaningful progress is being made.

What advice would you give to your younger self just starting out in law?

  1. Work hard and be persistent: The legal industry is challenging and competitive, so it is important to be prepared to work hard and be persistent in your pursuit of success. Stay focused on your goals, and don't let setbacks discourage you.

  2. Build a strong network: Networking is an essential part of any career, but it is particularly important in the legal industry. Try to connect with other professionals in your field, attend industry events, and join professional associations to build your network.

  3. Seek out mentors: Finding a mentor can be invaluable as you navigate your way through the legal industry. Look for someone who has experience in your field and who can offer guidance and support as you develop your career.

  4. Be open to learning: The legal industry is constantly evolving, so it is important to stay up to date with the latest trends and developments. Be open to learning new skills and taking on new challenges to stay ahead of the curve.

  5. Be confident and assertive: It can be challenging for young women to establish themselves in the legal industry, but confidence and assertiveness can go a long way. Believe in yourself and your abilities, and don't be afraid to speak up and take on leadership roles.

  6. Maintain a work-life balance: The legal industry is demanding, but it is important to maintain a work-life balance that suits you to avoid burnout. Make time for hobbies, friends, and family to ensure that you are taking care of yourself both professionally and personally.


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We're back! We're thrilled to announce the return of our interview series, Women in Law, where we shine a spotlight on the extraordinary women making waves in the legal world. Join us as we delve into their journeys, explore their challenges and triumphs and celebrate their remarkable achievements. Anna is a partner in the Herbert Smith Freehills LLP corporate practice in Dubai specializing in mergers & acquisitions, joint ventures and investments with particular focus on the Middle East. Anna is regularly involved in award winning and other high-profile transactions in the region that span a number of sectors. In addition to executing transactions in the energy and infrastructure sectors, Anna advises on digital infrastructure and TMT transactions. Anna studied law and obtained her master's in law from the University of Warsaw in 2005 and subsequently moved to the UK to pursue her career in law in London. She re-qualified as a solicitor in England and Wales in 2013. She spent over 13 years working for two US law firms in the City of London before moving to Dubai and joining Herbert Smith Freehills in 2018 as a senior associate. Anna was first promoted to of Counsel in 2023 and elevated to partner in May 2024. Anna is frequently commanded by her clients for her exceptionally pragmatic approach to transactions, enabling them to navigate complex legal challenges with ease. Why did you decide to pursue a career in law? I didn’t always know I wanted to be a lawyer. In fact, I considered other paths. At one point at a very young age, I even thought about joining the army – I admired the discipline and resilience it required, and honestly, some of those skills would be helpful in law, too! While I had considered pursuing an MBA immediately after completing my master's degree, I ultimately chose to move countries and requalify in the UK, believing that this path would provide me with the most meaningful opportunities to advance my career. Looking back on your career, what are some key moments that have helped or hindered you in getting to where you are? There have been many key moments, both positive and challenging, that have shaped where I am today. Early on, studying law in two different languages and legal systems and requalifying in a very competitive market in London was a significant hurdle and achievement, that taught me the value of determination, hard work and persistence. Ultimately, moving firms to prove myself further and eventually relocating to Dubai to accelerate my career were key decisions that allowed me to challenge myself in new ways and grow. On the flip side, there were times when I faced doubts about whether I belonged in certain rooms, especially being a woman in a traditionally male-dominated industry. But each obstacle has made me more determined and shaped my leadership style. Each of these steps has been part of my evolution, and over the years I have learned that resilience and adaptability are key to navigating any obstacle. My promotion to of Counsel and then Partner earlier this year were major milestones, and currently, I am the only female partner in the office, which is something I am incredibly proud of. Having said all that, I know I wouldn't have been able to achieve all this without the support of amazing colleagues and mentors along the way. Do you believe there’s a glass ceiling for women in the workplace, and has it changed? I do believe the glass ceiling still exists in many industries, including law, though progress is being made. I have experienced certain challenges in my career, but I have not faced prejudice based on my gender; I’ve always thought of myself simply as a lawyer, focusing on being the best I can be. Today, we’re seeing more women in leadership roles, and I am proud to be among them. Yet, women still encounter less visible challenges, whether in the form of bias, societal expectations, or balancing family life with a demanding career. While strides have been made, there’s more to be done. Through evolving recruitment practices, mentorship, diversity initiatives, and challenging outdated norms, we can create further change. I’m encouraged by the support women offer each other, and that keeps me hopeful that the glass ceiling will continue to crack. What do you think the legal industry can do to improve diversity & inclusion? The legal industry has made progress, but there’s still room for improvement. First and foremost, we need more than just diversity in numbers—we need inclusion at every level, where everyone’s voice is heard and valued. This can be achieved through better representation in leadership positions and by ensuring that recruitment practices are truly inclusive. Broaden recruitment criteria to include candidates with diverse life and career experiences will create a more inclusive environment and enrich teams with new perspectives. Mentorship and sponsorship programs for underrepresented groups can make a huge difference in retaining diverse talent. The industry also needs to focus on creating a supportive environment where people can bring their authentic selves to work without fear of judgment. As part of my new role, I make it a priority to champion diversity and inclusion, and I encourage others to do the same. What advice do you have for young women looking to make a career in your industry now? My advice to those starting their legal careers is that hard work is essential, but in today’s world, it’s also crucial to be resilient, proactive and open-minded. The legal world is evolving, so it’s crucial to stay alert to change and seek out opportunities, even if they’re outside your comfort zone. Your career may not be a straight line, it may have twists and turns, but each step, whether a success or a setback, adds to your growth. The most successful lawyers are often the ones who are authentic and have taken unique paths to get where they are. Success is as much about resilience and adaptability as it is about effort. Focus on building core skills and surround yourself with a network that supports and challenges you. And, most importantly, stay true to your values and who you are.
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