Business Analyst II – Knowledge Base Migration Specialist
Location:
Juno Beach, FL
Duration:
6-Month Contract
Pay Range:$29–$34/hour
Position Overview
We are seeking a Business Analyst (Knowledge Base Migration Specialist)
to support the hands-on migration of an enterprise knowledge base from a legacy platform to Confluence Cloud and/or SharePoint Online. This is a tactical, execution-focused role
requiring strong technical expertise to ensure content, structure, and functionality transition smoothly.
The consultant will work closely with a Change & Knowledge Management Lead
who owns the overall migration strategy and design, while collaborating with cross-functional stakeholders to execute and complete the migration successfully.
Key Responsibilities
- Execute knowledge base migration from a legacy platform to Confluence Cloud and/or SharePoint Online
- Ensure content integrity, formatting accuracy, and functional parity during migration
- Convert platform-specific elements (macros, custom HTML, widgets) into cloud-compatible or native solutions
- Design, build, and refine reusable page templates aligned with usability and branding standards
- Optimize page layouts, navigation, and information architecture for improved user experience
- Test migrated content and configurations prior to production deployment
- Implement out-of-the-box platform features to replace or enhance existing functionality
- Apply UX and design best practices to create intuitive, visually compelling knowledge pages
- Collaborate with team members to coordinate tasks, track progress, and resolve issues
- Document migration processes, configurations, and template standards for long-term maintenance
Required Skills & Experience
Platform Expertise (must have at least one):
- Confluence
- Experience with Confluence Server and Confluence Cloud
- Strong knowledge of macros and platform limitations/capabilities
- SharePoint
- Experience with SharePoint Online
- Proficiency with pages, web parts, lists, libraries, and site design
Core Technical & Functional Skills:
- Working knowledge of HTML and CSS for custom formatting and layout
- Experience creating and managing page templates for consistent branding
- Strong visual design and user experience (UX) sensibility
- Proven problem-solving skills to address migration challenges
- Strong communication and collaboration skills in cross-functional environments
Preferred Qualifications
- Experience working with both Confluence Cloud and SharePoint Online
- Familiarity with platform migration tools and best practices
- Understanding of out-of-the-box functionality vs. plugins/add-ins
- Knowledge of accessibility standards and responsive design principles
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