JOB TITLE: Directory Services Messaging Analyst III

LOCATION: Onsite – Houston

SCHEDULE: Standard Working Hours

DURATION: 11-Month Contract

PAY: USD 88.35/hour

Job Responsibilities:

In this role, you will manage and support enterprise-level identity, messaging, and cloud infrastructure projects within the IT infrastructure environment. Key responsibilities include:

• Leading multiple infrastructure and cloud modernization initiatives, including:
  
  o Managing hybrid Microsoft Exchange Server and Exchange Online environments.
  
  o Supporting migrations from on-premises messaging systems to cloud services.
  
  o Administering identity services across Active Directory and Microsoft Entra ID.
  
  o Driving adoption of Microsoft 365 and cloud collaboration technologies.
  
• Ensuring infrastructure security, scalability, and compliance across enterprise systems.
  
• Collaborating with security, IAM, compliance, and business teams to deliver reliable cloud and messaging solutions.
  
  

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  Essential Duties and Job Functions:

• Develop and maintain scalable architecture for on-premises and cloud-based messaging environments.
  
• Oversee design, implementation, and maintenance of directory services, ensuring reliability, performance, and security.
  
• Architect and support Microsoft 365 services including Teams, SharePoint Online, OneDrive, and Power Platform solutions.
  
• Plan and execute migration activities for messaging and endpoint platforms, including hybrid coexistence strategies.
  
• Configure and manage Group Policy Objects (GPOs) to enforce enterprise security standards and system configurations.
  
• Manage access and administration of cloud services across Microsoft Azure, including virtual machines, storage, networking, and identity services.
  
• Administer messaging and collaboration platforms including Microsoft Teams, Zoom, Workspace One, and Intune.
  
• Automate operational and administrative tasks using PowerShell and Graph API.
  
• Deploy and manage Microsoft Intune for endpoint security and mobile device management.
  
• Conduct regular system security reviews, audits, and remediation activities.
  
• Provide advanced troubleshooting and escalation support for complex messaging, identity, and cloud infrastructure issues.
  
• Serve as a subject matter expert for directory services, messaging systems, and cloud identity integrations.
  
• Maintain technical documentation, operational procedures, and best practices.
  
• Mentor team members and support technical knowledge sharing across the infrastructure team.
  
• Participate in project meetings, migration activities, work queues, and business enablement efforts for cloud adoption.
  
  

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  Knowledge & Skills:

• Strong documentation, communication, and stakeholder engagement skills.
  
• Advanced understanding of hybrid cloud architecture and Microsoft enterprise technologies.
  
• Strong knowledge of authentication protocols including OAuth, SSO, and MFA.
  
• Solid troubleshooting and root cause analysis capabilities.
  
• Experience with enterprise security controls and compliance best practices.
  
• Ability to manage multiple priorities in a fast-paced production environment.
  
• Strong leadership and collaboration skills across technical and business teams.
  
• Proficiency in automation, scripting, and systems integration.
  
• Experience supporting enterprise messaging and identity platforms.
  
• Ability to participate in 24x7 on-call support rotation.
  
  

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  Education & Experience:

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
  
• 5+ years of experience in enterprise infrastructure administration.
  
• Strong experience with:
  
  o Active Directory
  
  o Microsoft Azure
  
  o Microsoft 365
  
  o PKI, DNS, and GPO administration
  
• Experience administering Exchange Server (2013–2019) and Exchange Online.
  
• Hands-on experience with cloud migration projects and hybrid configurations.
  
• Experience with Intune and mobile device management solutions.
  
• Familiarity with Power Platform (Power Automate, Power Apps).
  
• Experience with automation tools such as Ansible and API integrations.
  
• Working knowledge of SailPoint and CyberArk integration is preferred.
  
• Strong Windows Server administration experience (2012, 2016, 2019, 2022).
  
• Relevant certifications highly preferred, including:
  
  o Microsoft Certified: Azure Administrator Associate
  
  o Microsoft Certified: Azure Solutions Architect Expert
  
  o Microsoft 365 Certified: Enterprise Administrator Expert
  

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