Learning & Engagement Lead
Location:
London, UK (1–2 days per week onsite)
Salary:
£65,000
Department:
Human Resources
Our client is looking for a Learning & Engagement Lead to play a key role in shaping employee experience, culture, learning, and internal communications within a growing, purpose-driven organisation operating in the financial services ecosystem.
This role sits at the heart of people development, engagement, and culture—working closely with leaders and cross-functional teams to ensure employees are informed, engaged, and equipped to succeed.
What You Will Be Doing
Learning & Development
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Own and manage end-to-end L&D activity, including soft skills training, mentoring programmes, and annual mandatory training
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Partner with stakeholders across the business to identify learning needs and capability gaps
Culture, Engagement & Values
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Act as a culture ambassador and change champion, embedding values into everyday ways of working
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Support and participate in culture and values initiatives, including ED&I, volunteering, engagement programmes and speaker events
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Administer and support annual engagement and pulse surveys
Internal Communications
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Own and manage internal communications across channels (including SharePoint and Microsoft Teams)
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Create clear, engaging, and consistent content aligned to organisational goals
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Manage content on intranet and collaboration platforms, ensuring accuracy and relevance
Employee Engagement & Events
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Lead quarterly in-person employee briefings and social events
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Own and run bi-monthly All Hands calls, including agenda planning, content sourcing and delivery
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Support leaders with messaging, scripts and presentations for internal briefings and town halls
Corporate Social Responsibility
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Support delivery of the CSR strategy, including volunteering, charity partnerships, and ethical and sustainability initiatives
What We Are Looking For
Experience & Knowledge
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Proven experience in HR, Learning & Development, Engagement and/or Internal Communications
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Strong understanding of modern L&D, culture and engagement best practice
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Experience delivering engagement initiatives through multiple communication channels
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Confident presenter with experience facilitating sessions, writing scripts and delivering briefings
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Hands-on experience with SharePoint, intranets and digital workplace tools
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Experience supporting ED&I, volunteering and CSR initiatives
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L&D or Internal Communications qualification (CIPD desirable)
Skills
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Excellent written and verbal communication skills
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Strong facilitation and presentation capability
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Creative storyteller with a strategic, results-focused mindset
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Highly organised, able to manage multiple priorities and projects
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Proactive, collaborative and adaptable self-starter
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Passionate about culture, engagement and employee experience
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Solid Microsoft Office skills (Word, PowerPoint, Excel) and SharePoint (intermediate)
Working Pattern
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Hybrid role: 1–2 days per week onsite in London
If you are passionate about learning, culture, and engagement—and enjoy working at the intersection of people, communication and purpose—this role offers real impact and visibility.
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