Microsoft Intune Engineer / Endpoint Management Specialist
Location:
Palo Alto, CA – Hybrid Pay Rate:$39.50 – $44.50/hr Duration:
6-month contract Schedule:
Standard Working Hours
Summary
We are seeking a skilled Microsoft Intune Engineer to own and advance our endpoint management strategy within a fast-paced Enterprise IT environment. The ideal candidate will serve as the subject matter expert for Microsoft Intune and the broader Microsoft Endpoint Manager (MEM) ecosystem, ensuring secure, compliant, and well-managed device fleets across macOS, Windows, iOS, and Android platforms. This role is responsible for driving end-to-end policy management, deployment testing, and cross-functional collaboration with Security and Compliance teams to support a Zero Trust security posture.
Job Responsibilities
In this role, you will manage and support a variety of projects within the Enterprise IT department. Key responsibilities include:
- Serving as the subject matter expert for Microsoft Intune and the Microsoft Endpoint Manager ecosystem across all supported platforms
- Owning device policy management including authoring, testing, versioning, and retiring policies across the full device lifecycle
- Leading end-to-end deployment testing for all policy changes, app deployments, and configuration updates prior to production rollout
- Managing and maintaining the Company Portal experience to ensure apps are correctly published and accessible to end users
- Maintaining software currency across the device fleet including application versions, OS updates, and security patches
- Partnering with Security and Compliance teams to align device posture with organizational standards
- Providing escalation support and mentoring junior IT staff on endpoint management best practices
Essential Job Duties and Job Functions
- Design, deploy, and maintain Microsoft Intune policies for device enrollment, configuration, compliance, and app management across Windows, macOS, iOS, and Android
- Manage conditional access policies in integration with Microsoft Entra ID (Azure AD) to enforce Zero Trust security principles
- Lead device lifecycle management including enrollment, provisioning, policy assignment, and decommissioning
- Develop and maintain Autopilot and Apple DEP/ABM enrollment workflows
- Troubleshoot and resolve endpoint management issues including policy conflicts, enrollment failures, and compliance gaps
- Support software deployment, patch management, and app packaging through Intune
- Create and maintain technical documentation, runbooks, and SOPs for Intune configurations and deployment test results
- Evaluate new Intune features and Microsoft 365 endpoint capabilities and recommend adoption where appropriate
- Submit, document, and communicate changes through formal change control workflows (CAB, RFC, etc.)
Knowledge and Skills
- Deep knowledge of MDM and MAM policies across Windows, macOS, iOS, and Android platforms
- Experience managing device policy at scale including policy conflict resolution, scope tagging, and deployment ring strategy
- Proficiency with Microsoft Entra ID (Azure AD), Conditional Access, and device compliance policies
- Strong working knowledge of Windows Autopilot and Apple Business Manager / Device Enrollment Program
- Understanding of certificate management (SCEP/PKCS) and network access control (Wi-Fi/VPN profiles)
- Familiarity with PowerShell scripting for automation and reporting
- Solid understanding of security baselines (CIS, NIST, Microsoft Security Baselines)
- Strong working knowledge of change management principles and ITSM frameworks such as ServiceNow or Jira
- Clear written and verbal communication skills with the ability to explain technical concepts to non-technical stakeholders
- Strong analytical and troubleshooting skills with a detail-oriented mindset
Preferred:
- Microsoft certifications: MD-102 (Endpoint Administrator), SC-300, or MS-102
- Experience with Microsoft Defender for Endpoint integration with Intune
- Familiarity with JAMF or other MDM platforms
- Exposure to M365 E3/E5 licensing and feature management
Education and Experience
- 3+ years of hands-on Microsoft Intune administration experience in an enterprise environment
- Demonstrated experience designing and executing end-to-end deployment testing processes including staged rollouts and rollback planning
- Experience in a high-growth or technology/manufacturing company environment preferred
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