Role:
Project Coordinator
Location:
Sydney – Travel required
Day rate contract: $700
Duration: 6 months initially
Role:
- Design, build, and continuously improve structured rollout runbooks and playbooks covering readiness criteria, cutover sequencing, contingency plans, hyper-care processes, and vendor coordination frameworks.
- Coordinate and support the onsite rollouts of a system across a large, multi-site retail network.
KEY RESPONSIBILITIES
- Coordinate pilot and rollout schedules alongside multiple retail vendors, and field teams to secure access windows and minimise disruption to trading
- Ensure store readiness requirements are completed prior to deployment.
- Design, build, and continuously improve structured rollout runbooks and playbooks covering readiness criteria
- Run and validate readiness and cutover checklists (site access, hardware confirmation, communications, escalation paths, fallback plans)
- Confirm deployment readiness and provide go/no-go recommendations to the Product Lead.
- Coordinate external vendors including CMS providers, field technicians, and hardware partners to ensure correct resourcing, equipment, and instructions are in place.
EXPERIENCE
- Design and build structured rollout runbooks and playbooks.
- Experience building risk mitigation plans
- Proven experience in deployment coordination, field rollout, or operations technology roles (multi-site retail highly preferred)
- Retail or QSR industry experience preferred
- Comfortable working in fast-paced, customer-facing environments
- Strong coordination and follow-through skills across scheduling, readiness checks, escalation, and issue closure
- Practical troubleshooting capability for digital signage, media players, connectivity, and playback issues
- Strong written and verbal communication skills with the ability to manage multiple vendors
- Flexibility to work outside standard hours during rollout windows (early mornings, evenings, weekends).
- Full Australian driver’s licence required.
- Willingness and ability to travel regularly.
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