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We hosted a roundtable in Bangkok recently. A couple of hours in, the debate was flowing and so was the wine, which in hindsight deserved more of the budget than we gave it. Then someone asked a very simple question: If an AI agent is doing a job in your organisation, who actually manages it? And who is accountable when it gets something wrong? It was probably the question from the evening that has stayed with me the most.

Lateral hiring is at record levels. Business cases are more rigorous than they have ever been, and the investment in finding and landing senior talent has never been higher. And yet integration outcomes remain stubbornly inconsistent. The hire is getting more sophisticated but what happens next often is not.
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