Clinical Operations

We wanted to provide a unique service to our clients to supply the right candidates to help them develop their clinical trials quicker. In this space, there are often specific requirements that demand expert sector knowledge, which many recruiters don’t have. We add significant value to our clients’ talent pipelines and reduce their recruitment costs due to our access to and relationships with pre-screened, qualified candidates. Because we can identify the role requirements quickly and fully appreciate a company’s criteria, we are able to match the best talent to each mandate, enabling them to reach their business goals sooner.

One of the main problems facing our clients today is that their internal talent acquisition or HR teams lack the technical expertise to find candidates with the right skillsets and culture fit. This can result in a higher turnover of staff; a loss of credibility and reputational damage; and delays to trials that can be extremely costly. Many have embraced new technologies to help attract more talent, such as enabling flexible or remote working.

Clinical trials and the subsequent development of drugs understandably have a huge impact in everyday society. To continue their crucial work, Life Sciences businesses need a trusted recruitment partner they can absolutely rely on, so we take considerable time to build relationships with them to fully understand their work and the challenges they face. This allows us to implement bespoke strategies to overcome any issues they may have, ensuring business continuity across all stages of the trials process.

​Key features:

• We source and secure high calibre talent using innovative, customised search methods

• On-off flexibility to suit your needs

• We can deliver a “full package” from resourcing high-quality candidate to contactor care and compliance

• Ongoing brand awareness campaigns via our headhunting schemes

• Weekly or bi-weekly meetings to discuss progress, candidates, and feedback

Why you’ll love it:

• We can accommodate the differing needs of your business over time

• Long term support and advice on your talent management strategy

• Easier to compare the quality of candidates across the market, so you can make more informed decisions

• Option to request a search for a specific role or to be kept regularly informed of relevant people becoming available in your market

• No commitment to hire unless you really like a candidate

Key features:

• Flexible pricing options to suit your needs: our standard rate card provides a clear and transparent pricing structure

• Access to our global community of contractors with cutting edge expertise

• On average, our contractors are onboarded in just nine days and extended seven times, with the average tenure being 22 months

• All contractors are pre-screened and vetted as requested

• An experienced account team for the project duration and a dedicated account manager to provide a single point of contact

Why you’ll love it:

• Ability to rapidly ramp up and scale down resources as required

• Cost-efficient way to run projects without compromising on quality

• Full support to resource your projects across multiple verticals and geographic locations

• Minimal overall impact to your hiring manager community and current resources

• We can onboard the best talent quickly, speeding up your delivery and return on investment

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Key features:

• Fully bespoke from a location, skill set and seniority perspective

• Our dedicated research function will provide lists of active and passive candidate communities within a specific market

• We can also provide current market trends, competitor analysis and brand perception surveys

• Proactive and organic for quick access and use

Why you’ll love it:

• Better awareness of the candidate pools available in your market

• Increased awareness of your employer brand to help you stand out from the crowd

• Benchmark your talent strategy against the most effective in the market

• Successfully headhunt direct competition to your business

• Arms you with the information you need to make a business case on your talent requirements

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Key features:

• More cost-effective end-to-end solutions, compared to bigger consultancies, because we have direct access to the talent

• Our pool of trusted advisors, Delivery Assurance Directors (DADs), ensure every part of your project is optimised to ensure success

• Dedicated project delivery team

• On-going administration and compliance management

• Regular progress review meetings

• Project off-boarding and IP transfer

Why you’ll love it:

• Direct access to the best talent in the market, built up over 20 years

• Average savings of 36% against leading consultancies

• A completely personalised solution for your unique needs

• A scalable solution that's swift to implement, so you can ramp up and down quickly

• Guaranteed knowledge transfers to you can maintain BAU

• On-site dedicated service and programme management led by industry-leading specialists (DADs)

​Key features:

• You have one specialist point of contact at Hydrogen

• Using innovative, customised search methods, we source and secure the market’s best talent

• Searches conducted by a consultant and dedicated research team, to ensure a thorough search and all relevant candidates in the market are spoken to

• Weekly updates on your search

• Option to conduct market mapping and report on your brand perception in the market

• Staggered pricing solutions, in line with different hiring phases

Why you’ll love it:

• You gain preferred access to the best pools of active and passive candidates in your market

• Working exclusively with us, we will control your message in the market and promote your brand successfully

• We’ll work to tighter deadlines due to the increased resources that can be committed to the search

• Ability to spread the cost across a number of weeks or months

Key features:

• We can migrate an existing direct workforce to our payroll solution in just 28 days

• Comprehensive background and education checks as standard on all incoming contractors

• Contractors receive seamless on-boarding and enjoy the financial security that comes from contracting through a PLC

• Easy-to-use online systems for screening, timesheets and contract management

• Supportive of IR35 status for contractors

Why you’ll love it:

• Mitigated risk - contractors are insured under Hydrogen’s group policy

• We ensure contractors are compliant with any regulatory changes relating to contingent workforces

• Reduced onboarding time: your contractors receive a more positive, consistent experience

• You receive just one monthly, consolidated invoice for your entire directly hired contractor workforce

• We’ll advise on potential cost savings you can make on your contractor workforce

The challenge:

Our client, a full-service contract research organization (CRO), required a partner who was able to supply them with candidates across EMEA, as they have no centralised recruitment team. As they are a CRO, they have end clients who require candidates at short notice on projects, and the delivery of these is crucial to the success of their business and reflects on their brand. They also required market information on rates so that they could use this to leverage and win new business with their sponsors when writing proposals.

Our solution:

We discussed strategy and upcoming projects with the client so that we could plan effectively on the candidate front, ensuring a pipeline of talent was available. At the same time, we communicated key market intelligence for specific countries and areas. Finally, we met with the most appropriate and best consultants to ready them for the job, in terms of their experience and recommendations.

The outcome:

• We receive continuous repeat business from this client now and have so far filled 32 roles

• The CRO can win projects in a highly competitive market with the information and candidates we supply to them

• We continue to have an excellent working relationship that has been built from the quality of candidates and the service we provide

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The challenge:

A client that we had been hoping to work with for some time suddenly asked us to source freelancers in Portugal, Spain, and East Europe after failing to find candidates with the requisite experience from 56 applicants through LinkedIn. With no experience of current rates for freelance professionals in the space and pressures on their time and resources, they turned to us for help.

Our solution:

After an in-depth discussion on the roles required and the desired skillsets and therapeutic areas, we immediately suggested a candidate that we thought would work for one of the target countries. This quick response, as well as our track record in the space, was reassuring, and our suggested process and timeline were readily approved, as well as an interview for that first candidate.

The outcome:

• Other CV’s were provided the same day, followed by a suggested interview schedule.

• Within two weeks, we placed 3 Clinical Research Associates in the target countries.

• The client was very happy with the service we provided, and we are now in regular contact on other roles and have been referred to other clinical operation directors.

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The challenge:

Our client, one of the world’s largest engineering consultancies, urgently needed an additional resource for one of their clients as they didn’t have anyone immediately available. Their internal talent acquisition team knew that they wouldn’t be able to find someone who was immediately available, so they engaged Hydrogen to find an experienced German-speaking C&Q engineer who was available immediately and open to relocating.

Our solution:

We are in constant contact with the majority of engineers across the DACH region and have a hotlist of top candidates that are available immediately or about to finish their contracts, which gives us a constant flow of talent. After discussing the criteria with the client over the phone, we sourced an individual, experienced in large biopharma projects, that the client hadn’t been able to find who met all the other requirements too.

The outcome:

• The consultancy was able to meet their client’s demands by providing them with a resource that was not available to them

• Our client was thrilled that we were able to provide them with a hard to find resource on the same day and get contracts signed within 72 hours

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